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Datenschutz- und Cookie-Richtlinie

Privacy policy

Diese Datenschutzrichtlinie behandelt und schützt Ihre „ persönlichen Daten[1] , die über diese Website (die „ Website “), E-Mail, andere Kommunikationskanäle oder live („ Andere Kanäle “) erfasst werden, bei Villa Servais („ Villa Servais “) . Bei der Erfassung Ihrer personenbezogenen Daten halten wir uns an die DSGVO [2] . Villa Servais ist der Verantwortliche für Ihre personenbezogenen Daten, die über diese Website oder andere Kanäle erhoben werden.

Wenn Sie Fragen, Feedback oder Bedenken zu dieser Datenschutzrichtlinie haben oder Ihre Rechte ausüben möchten, kontaktieren Sie uns bitte unter [Villa Servais NV, Servaislaan 8, 1500 Halle, Telefon: xxx, E-Mail: xxx].

How do we collect your personal data?

We may collect your Personal Data via the information you directly give us, the information we obtain via third parties or automatically via cookies.

  • Directly from you: collection of your Personal Data occurs when you visit and/or communicate with us through, the Site or otherwise voluntarily provide us with your Personal Data.
  • From third parties: We may collect and may have collected your Personal Data from third parties that determined you, or the entity you represent, might be interested in, for example, purchasing our products.
  • Automatically: As is now common with most websites, our Site uses cookies and may use other online tracking tools (e.g., web beacons) to collect information about your IP address or your use of the Site. Cookies are small data files generated by a website and saved by your web browser. They are used to help users navigate websites efficiently as well as to provide information to the owner of the websites. To find out more about what cookies we use and how we use them, please see our Cookies Policy [link].

What types of personal data do we collect?

Typically, we hence only collect the Personal Data that is needed in order to conduct our business with you. The Personal Data we may collect varies depending on the purpose for which it is collected. This will include the following categories of Personal Data:

  • Personal identifiers & contact information: this includes your name, address, email, phone number, and IP address. If you are staying with us as a guest, will also collect your passport or visa information. .
  • Demographic information, such as age, date of birth, and gender.
  • Internet or other electronic activity information, such as your device and browser type, your browsing and search history on our Site, and information regarding your interaction with our Site.
  • Financial information: if we conduct business with you such as your staying as our guest, hiring a meeting room or other, we also need to collect certain bank and account information.

Why do we collect your personal data?

Our purpose in collecting your Personal Data can be to:

  • Operate our business: for example, providing our products and services, improving and developing new products and services and otherwise administering our business.
  • Communicate with you: for example, responding to your questions or requests for information, providing you with information we think may interest you, or to manage and maintain our relationships with you.
  • Improve and personalize our interactions with you, for example, to personalize your visit to the Site, and to improve the Site.
  • Provide you the services you have requested (staying as a guest with us, booking a meeting room, etc.)
  • Promote our business: for example, sending you promotional communications or our newsletter. If you wish to stop receiving marketing communications from us you can unsubscribe via the link at the bottom of the relevant e-mail or contact us using the contact details above.

What is our legal basis for collecting this personal data?

Depending on the purpose for which we collect your Personal Data, our legal basis varies :

  • “Legitimate interest”: to operate and manage our business, communicate with you or improve our interactions with you.
  • “Contract”: to provide the services you requested.
  • “Consent”: to promote our business; or
  • If required by law.

What about third parties?

In principle, we do not share nor transfer, nor sell your Personal Data to any third Party. However, certain of our business partners, such as the host of our Site or IT – systems, do have access, as processors, to your Personal Data by nature of the work they perform for us.

In exception thereto, if you request us to book an activity with one of our business partners on your behalf, we will transfer such Personal Data about you to this third party as is necessary for that party to perform such booking.

If you click, via our website, through to other websites, please note that these websites are not controlled by us. They are subject to our own privacy policy and cookie policy. They may collect other Personal Data about you, as you can read from their privacy policy and cookie policy. We cannot take any responsibility for these third party websites, and the Personal Data that is collected via these websites about you.

We also display social media buttons on our the Site.  When you click on any of those buttons, your Personal Data may be transferred to these companies and they may also set cookies or other tracking technologies on your browser.  The privacy policies and terms of use of each of those companies govern the collection and use of your Personal Data when you click on their buttons on our Site.  Prior to installing such third party cookies or enabling you to click through to a third party website, we will have requested your consent to do so. Where consent was not given, the cookies will not be installed and the click through to third party websites will only occur after a pop-up notifying you that you are leaving the Villa Servais Site.

Do we transfer your personal data to third countries?

Third countries means any countries outside the EEA, including in countries that may not offer the same level of protection as in the EEA. We do not transfer your Personal Data to these third countries. Please do note however that certain third parties may transfer your Personal Data to such third countries. We encourage you to read the third party’s privacy and cookie policy.

How do we protect your personal data?

We have put in place security practices to protect the security, confidentiality, and integrity of your Personal Data, such as technical and organizational measures to restrict access thereto. While we are committed to safeguarding your Personal Data, even the most stringent security may not always not be able to prevent all security breaches.

How long we keep your personal data?

We keep your Personal Data only for as long as needed to achieve the purpose for which it was collected. We may need to retain your Personal Data longer than we ourselves need, if required by mandatory laws.

What are your rights under GDPR?

You have the following rights which may (by law) be subject to limitations / restrictions:

  • The right to request access to your Personal Data.
  • The right to request that your Personal Data be corrected or deleted.
  • The right to request that we restrict our processing of your Personal Data.
  • The right to object to the processing of your Personal Data where it is carried out (i) for our legitimate interests unless we can demonstrate compelling legitimate grounds for the processing, and/or (ii) for direct marketing purposes.
  • The right to object to the processing of your Personal Data (including, for direct marketing purposes) or withdraw consent to the processing of your Personal Data.
  • The right to request that Personal Data be provided to you or a third party in a machine-readable format.

Please contact [xxx] in case you wish to exercise any of these above rights or you wish to complain about the handling of your Personal Data. You also have, where provided by applicable law, the right to launch a complaint with the Belgian data protection authority if you believe we did not properly handle your Personal Data or did not respect your rights.

Updates

If we make any material changes to this Privacy Policy we will also post an updated version on the Site. Please check back periodically for updates.

 

Last Updated:  xx,  2021

[1]            “Personal Data” means any information about an identified or identifiable natural person, being someone who can be identified, directly or indirectly, via their name, identification number, location data, online identifier or other factors.

[2]              General Data Protection Regulation (EU) 2016/679 (GDPR)

[1]            “Personal Data” means any information about an identified or identifiable natural person, being someone who can be identified, directly or indirectly, via their name, identification number, location data, online identifier or other factors.

[1]              General Data Protection Regulation (EU) 2016/679 (GDPR)

Cookie policy

What is a cookie

A “cookie” is a file of a limited size, which generally consists of letters and numbers and is sent by an Internet server to the browser’s cookie file, located on your computer hard drive (or another device connected to the Internet, such as a smartphone or tablet) when you view this website.
A cookie generally includes the name of the website that it comes from, its lifecycle (the time period for which it remains on your device) and a value, which is generally a randomly generated unique number.

Two types of cookies may be used: temporary cookies and permanent cookies. Temporary cookies are automatically deleted at the end of your browsing session. Permanent cookies remain on your device for longer, for a duration of time that is specific to each cookie, and remain valid until their expiry date (unless they are deleted by the user beforehand).

Cookies may be used by web servers to identify and monitor users as they browse the various pages of a website and to identify users who return to their website.

The cookies do not contain your Personal Data but some of your Personal Data, which is stored by us, may be related to the information stored in the cookies and obtained from them. For further information on how your Personal Data is processed, please view our [Privacy policy].

Why does this website use cookies?

  • Cookies on our Site

We use cookies either for the functioning of this Site and to carry our essential functions and services that you have requested or allow us, as indicated in the table below.

We also use cookies to gather aggregate data in order to ensure the management of our Site website and the browsing experience of the visitors on our Site.

Finally, we use cookies for marketing and promotional purposes.

 

  • Third Party cookies

Our Site contains links and social media button of third parties.  When you click on any of those buttons, your Personal Data may be transferred to these companies and they may also set cookies on your browser.  The privacy policies and terms of use of each of those companies govern the collection and use of your Personal Data when you click on their buttons on our Site.  Prior to installing such third party cookies or enabling you to click through to a third party website, we will have requested your consent to do so. Where consent was not given, the cookies will not be installed and the click through to third party websites will only occur after a pop-up notifying you that you are leaving the Villa Servais Site.

  • In detail: our cookies
    CookieDuringDescription
    cookielawinfo-checkbox-analytics11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category “Analytics”.
    cookielawinfo-checkbox-functional11 monthsThe cookie is set by GDPR cookie consent to record the user consent for the cookies in the category “Functional”.
    cookielawinfo-checkbox-necessary11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category “Necessary”.
    cookielawinfo-checkbox-others11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category “Other.
    cookielawinfo-checkbox-performance11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category “Performance”.
    viewed_cookie_policy11 monthsThe cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.
  • In detail: third party cookies

Cookie name

Cookie purpose

Cookie duration

   
   
   
   

How can you manage the cookies used by this site?

If you wish to decline the use of cookies by our Site or if you wish to delete or authorize new cookies on your device, (i) in a first instance you can do so via your selection in our cookie banner and (ii) you can also modify your browser settings in order to block the cookies or to alert you when cookies are sent to your device.

Cookies may be managed in different ways. Please refer to your browser’s instructions for further information on how to set or modify your browser’s settings:

– Internet Explorer: http://windows.microsoft.com/en-US/windows-vista/How-to-manage-cookies-in-Internet-Explorer-9

– Chrome: http://support.google.com/chrome/bin/answer.py?hl=en-GB&hlrm=nl&answer=95647

– Firefox: http://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences?s=cookies&r=5&as=s

– Safari: http://support.apple.com/kb/PH5042

If you disable cookies used by our Site, this may affect you when you browse the website (for example, you may not be able to view certain parts of the website or receive personalized information when you view the Site).

Updates

If we make any material changes to this Cookie Policy we will also post an updated version on the Site. Please check back periodically for updates.